If you want EU plug ,please add it to your shopping cart and we will charge you extra 1 dollar for it.
Before shipped out,the smartphone need flashing to global ROM,then it will have language catagory for select your native language.So if you mind we open the sealing box and work on it,please do not disburse it. Cozy reminder for your reference.
1.I need pay for customs duty?
You may be charged customs duties and taxes for something purchased online. Buyers are responsible for custom taxes. For Russian: the best option is aeProduct.getSubject() method, free and normally no need pay tax
2.What do you declare to customs?
We can’t declare the lower price on the invoice/bill to help avoid custom duty.
3.The phone have aeProduct.getSubject() and Multi-language?
Custom ROM, Not support OTA Update.
4. How to check whether the phone can be worked in my country?
Please visit this webpage willmyphonework.net, you can find the answer.
5. What if I’m dissatisfied with the product?
We guarantee you will be 100% satisfied with the quality of your product. If you’re unhappy with it, please contact our Customer Service who will be glad to help. When contacting Customer Service Team, please give your order number, a short description and a photo of the problem, so we can prevent these problems in the future.
Tips: Do not include headphones, and we will send good delivery adapter if needed
Redmi 4X 2GB 16GB
Gravity Response,GPRS,Touchscreen,Message,Bluetooth,Video Player,HD Video Player,Wi-Fi,MP3 Playback,FM Radio,GPS Navigation,Front Camera,Memory Card Slots,Email
Front & Back Camera
SIM Card Quantity:
Dual SIM Cards
139.24 mm *69.96 mm *8.65 mm
Touch Screen Type:
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rebecca Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of blanjane.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.